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Posted on 241407.09 @ 4:53pm by Vice Admiral Stormy O'Brien
Edited on 241407.09 @ 4:59pm

Weekly Training Post:
Part 1: Communication


In Character or Out of Character, communication is the key to keeping the SIM moving in the right direction. It is important to make sure you understood what was said. It is also important when giving directions you ask questions to make sure the directions were understood. And remember we are all different in the way we communicate and perceive.

Professor Warnke's* Seven Simple Rules of Communication:

1. The B's: Be Confident. Be Respectful. Be Positive. Be Patient. Be Interested. Be Friendly (it's ok)
2. Use open-ended questions. -Don't interrogate.
3. Listen twice and speak once paraphrased for online as:
Read twice and type once.
4. Knowledge is power. So pay attention!
5. Take a Risk! Rejection is not the end of the world
6. Start Small -Inch by inch anything's is a cinch. Yard by yard it all is hard.
7. And remember: If you are bored. You are boring.

Professor Warnke's Unpardonable Sin in Communication: Gossip
Gossip is Idle talk or rumor, especially about the personal or private affairs of others. It forms one of the oldest and most common means of sharing (proven or unproven) facts and views in a harmful way. Gossip has a reputation for the introduction of errors and other variations into the information transmitted. The term also carries implications that the news so transmitted has a personal or trivial nature, as opposed to normal conversation. It often used to assassinate [1] the character/reputation of another person. Gossip destroys lives.

Gossip Defined:
A person who habitually spreads intimate or private rumors or facts.
[1] as·sas·si·nate:
1. to kill suddenly or secretively
2. to murder premeditatedly and treacherously.
3. to destroy or harm treacherously and viciously: to assassinate a person's character.

Misunderstandings, Issues, Problems, Plot vs Subplot, Mistakes:

People most often want to do the right thing, so be gentle in your approach to misunderstandings, disagreements, and someone's creative idea for a plot or subplot. Repeat what the person said back to them and ask if you have understood. Point out what you like about their idea and be clear about why you disagree.

If you notice crewman or assistant's making specific mistakes:
--Do not correct them via group email.
--Be Friendly. Be Helpful. Don't nit-pick.
--Do Contact the person privately by email or private message.
--Point out the great job the person is doing and gently point out the specific errors and guide the person to the best place to find out the information needed such as the SIM guide.
--Do send BCC to your XO and CO to keep them aware of the problem or issue, or send CC so the person in question won't be freeked out.
-- Most times this will take care of things…however, if the problems or issues cannot be handled, then use the Chain of Command

(*Prof Warnke is a professor at a local college. Quotes used in this missive are used with her permission.)


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Category: Sim Announcement
Tags: Basic Training, Communication